Frequently Asked Questions

What will I need to use a Child Theme ?

You will need your own domain and webspace with the current, self-hosted WordPress version installed. You can download the free WordPress version for self-hosted websites on WordPress.org.

All themes are built on the Divi parent theme and will not work as a standalone theme. You can purchase Divi at Elegant Themes.

Will my membership auto renew ?

Yes, after one year your paypal account will be charged. This entitles you to an entire year support, downloads and updates. If you have a Lifetime membership your PayPal will never be charged again.

Will my theme stop working if my membership expires ?

Assuming no massive changes in WordPress core or the Divi parent theme, your theme will continue to work just fine. You will not, however, have access to support and theme updates.

What kind of support can I expect when I purchase a membership ?

If you run into problems, please send me a support ticket. Support tickets are answered within 24 business hours. My support includes help on installation and setup. It doesn’t include graphical changes, code changes, or website maintenance. Further customization to a theme is possible but it is not included in my support. I also offer direct email support.

Can I use the theme on multiple sites ?

You’re free to use these child themes as many times as you like and on as many different domains as you need. There are no limits.

Is it allowed to customize a theme ?

Yes ofcourse, I’m curious to see what you can create with these child themes. All themes are released under the GPL license. You’re free to use and customize all themes for personal and commercial projects.

I need PSD files

Sorry, all child themes are created using the Divi Builder, I do not create PSD files in Photoshop first, everything is designed directly in the browser. A logo psd might be included, but no page layouts. If you need a full width image to make some design changes you can install a browserplugin like FireShot for FireFox and take a full screen snapshot from the page you need to edit. You will have to redo those changes afterward in your child theme though.

Is it allowed to resell these child themes ?

All themes are released under the GPL license. So if you want to start your own theme shop this is the moment ! You’re certainly free to customize and resell our themes.

What is your refund policy ?

Due to the nature of this product, refunds are not available. If you have additional questions, please contact me and I’ll be happy to help you. I have a demo available for each theme, all child themes you download will look the same as the online demo versions.

Who are you ?

My name is Kjell Wullaert. I run a small agency in Belgium designing websites and selling printed matter. My favourite tools ? WordPress and Divi. Of course.

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